FAQ's...

Are you fully insured and a registered caterer? 

Yes, we are fully insured. We also have a current 5* food hygiene and health & safety training requirements. We pride ourselves on having the best standards, ensuring the best produce and food handling.

How do I order?

You can order and pay directly online through our website in a few simple steps. Just select your options, choose your delivery/collection day and head straight to checkout! 

Do I need to pay a deposit?

For larger orders/graze packages and bespoke event catering please feel free to contact us to discuss your requirements/place your order. A 30% non-refundable deposit is required to your secure booking with the full balance paid 2 weeks prior to the event. Unfortunately we do not hold any dates. Your booking will only be confirmed once the deposit has been received. 

If your graze is booked within 4 weeks of the event, full payment will be required.

What's included?

All Graze Boxes, Graze Platters and Graze Tables are a mix of high quality artisan and/or farmhouse cheeses, charcuterie, dips, gourmet crackers, nuts, chocolate, fresh fruit, dried fruit, olives and condiments. Ingredients are subject to availability and may change according to the season. If there is something you particularly don't like please let us know and we will try our best to ensure your grazing table includes everything you like – and nothing you don’t.

Will there be enough food?

This is always a worry when planning an event, but we can assure you that there will always be enough food for your guests to have a good graze. All of our platters feed approximately 8-10 people, depending on portion size. All platters are intended for appetiser portions. If you require a more substantial 'meal' for your guests we advise each platter serves approximately 6 people. Feel free to discuss this with us if you are unsure!

Do you supply plates/cutlery?

Yes, we can supply all you need to enjoy your graze at an additional fee. We passionately believe in sustainability and only use recyclable and, wherever possible, biodegradable cutely, napkins and plates. Available to purchase from our pantry.

How long will my product last? 

A grazing table should be consumed within a 4-hour period. All platters are best enjoyed the day of receiving but should last up to 2-3 days refrigerated providing correctly stored at correct temperatures (between 0 – 5˚C).

Where do we deliver?

We hand-deliver our smaller grazing platters and boxes, with free delivery to YO8/DN14 postcodes. Please ensure you add the required delivery/collection day in delivery instructions before checkout.

We cover a 40 mile radius from our location (Selby, YO8) for platters, large orders, crates and Graze Table set ups. Our standard delivery charge is £15. Outside of this we can still offer catering with an additional surcharge. Please get in touch if you would like a quote!

Do you cover my area?

We cover a 40 mile radius from where we are located in Selby (YO8). We are happy to cater outside of this area a delivery charge of £1 per mile will be included in your quote.

How much notice is required?

For our grazing boxes we require at least 48 hours notice. For larger orders of boards and tables at least 72 hours for late bookings.

How many days in advance can I book online? 

Up to a whole year online! Contact us if you wish to discuss bookings beyond this!

What events/occasions do you cater for?

We can cater for any event/occasion including weddings and corporate catering. Please drop us an email with your specification to info@ohmygrazeyorkshire.co.uk and we will get back to you or drop us a WhatsApp/message or call us on 07510114225, please ensure you leave us full event details, location and an email address.

Cancellations/Refunds

All event deposits are non refundable. We are unable to refund graze box orders cancelled within 48 hours of delivery/collection. Orders cancelled before this are eligible for a full refund. Please drop us an email if you need to cancel or rearrange an order. 

If your order doesn't arrive on your allocated delivery day please get in touch! We don't offer returns of our food produce once a successful delivery has been made however, please get in touch if you aren't satisfied with your order.

Allergies

Please note our products are made in a kitchen that handles all main allergens. We do our best to accommodate allergies, however there is a high risk of cross contamination. Please let us know any dietary requirements or allergies in special instructions at the bottom of your cart. Our tables and graze boxes may contain:

Celery

Dairy (including milk and eggs)

Gluten

Lupin

Mustard

Peanuts

Sesame seeds

Soya

Sulphur Dioxide

Tree nuts (including almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts.)

Wheat

It is solely your responsibility to ensure that any allergy or dietary concerns are made known at the time of ordering. If no allergy or dietary restrictions are disclosed to us we disclaim any responsibility and are not liable for any adverse effects resulting from food allergies.

Please note: We cannot guarantee that our platters, boxes and grazing tables are completely nut free.